Return and Refund Policy

At Miraas Fragrances, we strive to ensure customer satisfaction with every purchase. Please read our Return & Refund Policy carefully to understand your rights and our procedures.

1. Eligibility for Returns

Returns are only accepted if the product is damaged, defective, or incorrect at the time of delivery. The item must be unused and in its original packaging.

2. Return Request Time

You must request a return within 48 hours of receiving your order. Requests made after this period may not be accepted.

3. Non-Returnable Items

• Opened or used perfumes
• Items without original packaging
• Products purchased on sale or discount (unless damaged)

4. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within a few business days.

5. Refund Method

Refunds will be issued via the original payment method or through bank transfer, depending on the payment type used during purchase.

6. Shipping Costs

Shipping charges are non-refundable unless the return is due to our error (damaged, defective, or wrong product).

7. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us with your order details.

8. Contact Us

For return or refund requests, please contact us at:

📧 info@miraasfragrances.com